Shipping Times

All orders from byLauren are carefully processed and handmade with love. Please allow 2-3 business days for order processing before your items are shipped.

Once shipped, the estimated delivery times are as follows:

• Domestic Orders (within South Africa): 3-5 business days

• International Orders: (upon enquiry)

Please note that these are estimated delivery times, and actual delivery may vary based on your location and any potential customs delays.

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Shipping Costs

Shipping costs will be calculated at checkout based on the delivery address and the total weight of your order.

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Returns and Exchanges

We want you to be delighted with your byLauren purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy.

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Returns

• Timeframe: You have 30 days from the date of delivery to initiate a return.

• Condition: Items must be unused, in their original packaging, and in the same condition as received.

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To initiate a return, please contact us (using our contact page) with your order number and the reason for the return. We will guide you through the process.

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Exchanges

If you would like to exchange an item for a different color or style, please contact us. Exchanges are subject to product availability, and the cost of shipping will be at your expense. Items must be unused, in their original packaging, and in the same condition as received.

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Contact Us

If you have any questions or concerns regarding your delivery or returns, please don't hesitate to reach out - we're here to assist you!

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Thank you for choosing byLauren - where each piece tells a story.